In astercrm 0.062，we call use astercrm.agi to answering machine detect and auto update call result of diledlist. How to: a) in your asterisk, add two context in your dialplan for reselleroutbound.agi, in directory scripts, we also provided a conf file named “extensions_astercc.conf”, [from-astercrm] and [from-astercrm-amd] is the context for astercrm.agi, if you have installed astercc via the shell script install.sh, this conf file will be copy to your asterisk etc folder, and add a new line in your extensions.conf “#include extensions_astercc.conf”, now you can use [from-astercrm] and [from-astercrm-amd] as the context for astercrm.agi, if you are using asterCC-Box, it’s configed already. If you installed astercc manually, you would like to copy extensions_astercc.conf to asterisk etc folder(usually it’s /etc/asterisk ), and add the include line in your extensions.conf (#include extensions_astercc.conf, if it’s a system based freepbx, please add this line to /etc/asterisk/extensions_custom.conf).
b) configure campaign
select “Call Result Detect” and “Aswering Machine Detect”, and then fill the context for them c) try it we add some records in diallist for campaign
dialout use predictive dialer: this one , the callee refused, got the following data in dialedlist:
and this one the callee is a fax machine, got ollowing data in dialedlist and surveyresult:
