Physical or virtual product product, outbound or TV shopping, asterCC e-commerce module to help solve your worries


  • Hybrid call center for both inbound and outbound
  • Agent needs to use phone, email or SMS
  • Need to manage inventory and logistics
  • Most sales will be finished online, few are offline
  • For TV shopping, inbound is used to collect customers, it’s outbound call center essentially


  • Bind with campaign or customer service for both outbound or inbound calls
  • Popup customer information with purchase history
  • Save inbound numbers to outbound campaigns
  • Reports show you both call and sales data
  • Inventory and financial functions
  • Logistics management
  • Multiple e-commerce, each has its own products
  • Customized products
  • Support offline sales
  • Support for physical products, virtual products and services