Customer service

Also known as inbound customer service phone call, the module is designed for an incoming call center module, application scenarios such as ticketing, reservation center applications, including

  • Customer support
  • Sales management

Features

  • Multiple contact info record
  • Custom fields to meet the different needs
  • Customize the results of the call, the call results can be bound with the work order
  • Missed call reminder
  • callerId area
  • Campaign module can be used in combination, as incoming call handling
 

CUSTOMIZABLE CALL RESULT

for better statistics, bind to a work order to start a work flow

 

call logs and recording

 

INBOUND CALL REPORT

 

MISSED CALLS EASY TO CALLBACK

 

DEDICATED INBOUND PAGE

 

INBOUND POPUP

CUSTOMER COULD HAVE MULTIPLE CONTACTS

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