SAAS call center
SAAS (Software as a Service) call center, in this model, end user do not need to buy any equipment, and services to provide all services through the network, the advantage of rapid implementation, low initial investment, easy maintenance. Most virtual operators will also provide inbound and outbound two services, virtual operators including personal call services, enterprise communication services, premium number service and call center services.
Features
- Multi-tenant
- DID billing(rental+inbound)
- Three level billing
- Invoicing