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ticket Archives - Call Center Software Solution Provider | AsterCC

asterCC IP PBX & Call Center released 1.2

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The main changes include

  • a new module E-Commerce
  • Improve the main table, now campaign and customer service moduel could share same customer information
  • Agent could have individual caller id
  • Added caller id rules
  • Improved data import features
  • Added auto-pause feature for agent
  • Support multi-phone number when use auto dialer mode, and background hint
  • Support search and merge customer, now one customer could have more than one number

Related Post:

http://wiki.astercc.com/doku.php?id=en:how-to:how_to_config_customer_service_module_for_inbound_calls

http://wiki.astercc.com/doku.php?id=en:how-to:how_to_config_e-commerce_in_a_campaign

For changlog, please go to

http://wiki.astercc.com/doku.php?id=en:change_log:astercc-1.2_changelog

asterCC hosted IP PBX & Call Center system released 1.2-beta

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Today asterCC released a new version: asterCC 1.2-beta, in this version, it uses a new http push moduel, more stable than the previous one. The other improvement is that it comes with two new modules: customer service and work order Besides, the license mode has big changes, it now gives 60 days trail with all modules and 5 agents, you can apply for longer time or more agents for test if need. You can download from http://astercc.org/downloads Related posts: