The main changes include
- a new module E-Commerce
- Improve the main table, now campaign and customer service moduel could share same customer information
- Agent could have individual caller id
- Added caller id rules
- Improved data import features
- Added auto-pause feature for agent
- Support multi-phone number when use auto dialer mode, and background hint
- Support search and merge customer, now one customer could have more than one number
Related Post:
http://wiki.astercc.com/doku.php?id=en:how-to:how_to_config_e-commerce_in_a_campaign
For changlog, please go to
http://wiki.astercc.com/doku.php?id=en:change_log:astercc-1.2_changelog