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HA Archives - Call Center Software Solution Provider | AsterCC

How to use astercc script to configure HA and cluster call center

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High Available(HA):There are two servers of asterCC,master server runs all service(PBX,CTI,WEB,DATABASE) via virtual IP,the secondary server that can take over virtual IP from the master,it will work via virtual IP when the master is shutdown according to detecting the master by heartbeat IP。

The Configuration of Master/Slave Server

Information of Sample

Master Server

Service IP:192.168.1.120(Used in trunk and device registration)

eth0:192.168.1.234,this is primary IP of master server

eth0:1 ,the name of virtual NIC,it is disabled default

eth1:10.10.10.1,the heartbeat IP

Slave Server

eth0:192.168.1.235,this is primary IP of slave server

eth0:1 ,the name of virtual NIC,it is disabled default

eth1:10.10.10.2,the heartbeat IP

The Script file:clusterconf.sh

After configuring eth0 and IP,and finish the installation of AsterCC,then you should download and send the “identity” to support@astercc.org for obtaining authorization.We will configure them through clusterconf.sh. First,copy /opt/asterisk/scripts/astercc/clusterconf.sh to /root/ directory:

 cp /opt/asterisk/scripts/astercc/clusterconf.sh /root

Enter /root directory,and execute commands as shown below:

 cd /root
 chmod +x ./clustercc.sh

Select the type of configuration,input 1 means “HA”,as shown below:

ha_and_cluster01

Configure detailed parameters after press “Enter”,as shown below:

ha_and_cluster02

Input the parameters as the prompt of script above,press “y” if you confirm parameters above.

ha_and_cluster03

You will enter next step after inputing “yes” and the password of slave server twice,script continues to run automatically:

ha_and_cluster04

ha_and_cluster05

When script is finished,you should log on and shutdown the slave server,execute commands as shown below:

 shutdown -h now

Then reboot the slave server after the master server is restarted completely:

 reboot

Checking Database Configuration

You should log on two database servers separately,execute commands as shown below:

 show slave status \G;

As shown below,the values of “Slave_IO_Running” and “Slave_SQL_Running” are “Yes”,and others are normal.It is demonstrated the synchronization of database is available.

ha_and_cluster06Checking Configuration of Files Synchronization

Execute commands as shown below on Master server first:

 cd /home/ccsync && touch abc

Second verify the “abc” file existed or not(maybe there is a few seconds delay):

 ls /home/ccsync/abc

And then,remove the “abc” file on master server,and check the file whether was also deleted in slave server.

 rm /home/ccsync/abc

Last,test function of switching between master and slave server.

The Configuration of Cluster

Cluster:At least three servers running simultaneously,the master server run all services,include:PBX,CTI,database,WebService,slave server will run PBX,CTI,database backup,others run PBX and CTI.Although all of the servers run PBX and CTI simultaneously,they use one database,and same configuration of PBX and CTI.We can operate on master server,the database and web services supported to other servers via a virtual IP.The slave server will take over database and web services from master when master is abnormal.

Information of Sample

Master Server

eth0:Service IP:192.168.1.234 (Used in trunk and device registration).

eth0:1,the name of virtual NIC,this is primary IP of master server:192.168.1.120(used in database and web services).

eth1:10.10.10.1,the heartbeat IP.

Slave Server(backup server)

eth0:192.168.1.235 ,the primary IP of PBX service(Used in trunk and device registration).

eth0:1,the name of virtual NIC,it is disabled default.

eth1:10.10.10.2,the heartbeat IP.

Cluster Server

eth1:192.168.1.245,the NIC of PBX service.

The Script file:clusterconf.sh

After configuring eth0 and IP,and finish the installation of AsterCC,then you should download and send the “identity” to support@astercc.org for obtaining authorization.We will configure them through clusterconf.sh. First,copy /opt/asterisk/scripts/astercc/clusterconf.sh to /root/ directory:

 cp /opt/asterisk/scripts/astercc/clusterconf.sh /root

Enter /root directory,and execute commands as shown below:

 cd /root
 chmod +x ./clustercc.sh

ha_and_cluster07

Select the type of configuration,input 2 means “Cluster”,as shown above:

Input the parameters as the prompt of script above,press “y” and “Enter” if you confirm parameters above.Then,you will enter next step after inputing “yes” and the password of slave server twice,script continues to run automatically:

ha_and_cluster09

Press “Enter” after inputting the possword of slave server twice,as shown below:

ha_and_cluster010

ha_and_cluster011Press “Enter” to continue the configuration automatically,as shown below:

ha_and_cluster012

ha_and_cluster013

So far,the configuration is finished.After the script is finished,log and shutdown the slave server and other servers that running PBX service only:

 shutdown -h now

And then reboot the master server,execute command as shown below:

 reboot

Then poweron the slave server and other servers after the master server is restarted completely.

Checking Database Configuration

You should log on two database servers separately,execute commands as shown below:

 show slave status \G;

As shown below,the values of “Slave_IO_Running” and “Slave_SQL_Running” are “Yes”,and others are normal.It is demonstrated the synchronization of database is available.

ha_and_cluster014Checking Configuration of Files Synchronization

Execute commands as shown below on Master server first:

 cd /home/ccsync

Second verify that the “abc” existed or not(maybe there is a few seconds delay):

 ls /home/ccsync/abc

And then,remove the “abc” file on master server,and check the file whether was also deleted in slave server.

 rm /home/ccsync/abc

Last,test function of switching between master and slave server.