
asterCC Commercial released a new version 1.2.2, old user could go to system modules to upgrade the main changes include
- auto send report via email
- you can define a url to popup in campaign
- support customer calendar
- add call transfer/consult popup
- support BLF
- added several new parameters in IVR
- allow reset assgined agent when recycle customer numbers in a campaign
- add order status in agent popup interface
For download, please go to http://astercc.org/downloads change log:
core-1.2.2
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Add link field for the customize field
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The memo contains wrap,can not open the qcpage
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Change the “Hour” to “hh:mm:ss” in the graph statistics
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Optimize the error message
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Add the yellow color tip to show the username,role and the localtime
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Add main customer canlendar,customer oriented,when the customer changed,the canlendar will be assigned to the agent
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Add the “My Workorder” page priviledge in the role,it used to show the agent’s workorder for agent
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When consulting or transfer,the consulted or transfered agent will popup the customer informatioin page,so the consulted or transefered agent can click the `Immediately Refresh` to refresh the customer information
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Fixed the outside device can not transfer to extension
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Add phone BLF function
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Fixed the export file can not export correctly fields
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Fixed the search box’s css incorrectly
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When export,can fill in the emails.So,the export file will mail to the emails.Include this page:
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PBX → CDRS
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Campaign → Customer Packages’ page to click the `Export Customers` on the edit page
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Campaign → Customers
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Campaign → CDRs
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Campaign → Quality Control
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Dialer → Campaign Diallists
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Customer Service → CDR
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Customer Service → Miss Calls
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Survey → Survey’s page,click `Quotation` button to open the quotation page to export the quotation
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Account
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On the add blacklist or whitelist page,the scroll bar will appear when the data is too much
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Agent
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Click the `View Agent Group` button to open the page,can remove the agent from the agent group
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Agent Group
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Edit the `ACW` Fields will get one tip message “Editor Successful Please remind the agent to relogin”
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Customization
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wrap unite to the unix standard
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the `Display As` field can be edit
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Trunk
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Edit `Registry String` field will appear the reload tip
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Outbound Routes
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Add `Sip Refer` to `Transfer` field in the outbound route rule
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IVRs
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Fixed can save the empty data
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Knowledge
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Revise some po
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Optimize the css
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Device
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The `ExteralNumber` can not be the same with `Ext. No.`
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Setting
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Add sip tcp parameter to `GENERAL SIP SETTINGS`,include `tcpenable`,`tcpbindaddr` and `transport`.
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Backup Archives
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Optimize the page pagination css
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Live Trunk
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Fixed can not show the trunk which no team belongs to
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BLF Group
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Can set the device to join the BLF Group,so the device can see the status of other device in the group by the phone machine
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Login Page
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Fixed can not press the enter key to enter to the system,when finish to fill in the email
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Access the login page by the team identity,support two patterns
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1.http://asterccSERVERip/teamIdentity
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2.Use the domain bind to the astercc Server
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http://www.teamIdentity.xxx
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http://teamIdentity.xxx
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Access the login by use the team identity,will no longer to show the team select.This will be suitable for multi-team operations
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Login the astercc Server, vi /etc/astercc.conf
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Add under [system]
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login_route = team
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If exists `;login_route = team`,please remove the `;`
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Campaign
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The campaign which use main table customer can use the dialer to work
Dialer
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When recycle,need to use `Schedule` field’s value in the customer information as the dialer’s `Schedule`.There are two case:
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The cycle customer’s `Schedule` field is not empty,and it behind the recycle operate’s `Schedule`
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The cycle operation doesn’t set the `Schedule`,and the cycle customer’s `Schedule` is not empty
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Can use one option to control whether to truncate the customer’s agentno
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Campaign Diallist
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Disable the edit function of the customer in the list under the `Campaign Customer`
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Agent Work Page
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Add `status` to show in the order list when view the purchase records