====== New Features ======
==== Advanced ====
* The QC Rate is not limited from 1 to 5 any more.
==== Statistics ====
* Add the “Yesterday” quick button on the Agent Details page.
* Add the function which shell exporting for IVR Details.
* Add the Regional Report page under statistics modules.
==== Campaign ====
* To avoid misunderstanding，the “OK” button changes to “Save Auto Assign Plan” button on the assigning page under Campaigns module.
* The default distribution style of customers assgining is “by all noassign”.
==== Message ====
* The SMS server can be set up by Team.
==== Dialer ====
* Add function which hugup the ringing agents when there’s no idle agent in queue.There is the function switch under [Campaign]->[Campaign Management]->[Predictive Dialer]->[Hangup Ring When No Idle].
==== System ====
* Under the device model，the retrieval time of call-parking modified from 12 seconds to 300 seconds.
==== Customer Service ====
* Add the Agent Group field on [Customer Service]->[Missed Calls] page.
==== Agent Interface ====
* The system will stop the manually dialing if there are erroneous dialing. Add a Continue Dialing button when submit duplicate applications for dial-out.It could remove the data has been dialed before，and insert a new dialing request.
* Add the Select All checkbox function，under [Message]->[Notices]->[Add] directory，you can select all recipients.
* The format of Contact’s Hiding. Now it will be hidden 5th-8th digits from right, if it less than 5, hide all the numbers.
====== Bug Fix ======
==== User ====
* Repaired the bug which failure of recording generation when the Rec Condition is “All” and use the device model.
* Repaired the bug that can’t saved the Role twice after you don’t select the required content first on [User]->[Roles]->[Add] page.
==== PBX ====
* Repaired the limit of Device Detail length on [PBX]->[Devices] page.
* Repaired the bug that can’t edit again after saved when CIDNum has several NULL on [PBX]->[Trunks] page.
* Repaired the fields are vary with export format(.csv or .xls) on the [CDRs] page.
==== Advanced ====
* Repaired the bug that “End” can’t be modified when we add the WorkTime on [Advanced]->[Worktimes] page
==== Statistics ====
* Repaired the bug if you download the image or PDF， it will popup “select agent group” although you have selected the agents and “All Group Accumulation” on the [Agent Graph] page.
==== Campaign ====
* Repaired the bug that will delete other all datas of campaign used Main table, when you delete the datas after searching by “Updated” field on [Campaign]->[Customers] page.
==== Call Center ====
* Repaired the exporting bug that it can’t download the file when there are several blanks in exporting file name.
==== Log ====
* Repaired the fields lack in export file on [Call Events].
==== Dialer ====
* Repaired the default privilige bug of Role type is “Account”, the dialer’s page selected default, it should be controled by Roles.
* Repaired the bug that it can’t recycle the data immediately via setting “Schedule” time to 0000-00-00 00:00 on [Dialer]->[Dialer]->[Recycle] page.
==== Customer Service ====
* Repaired the bug when you export the datas by .csv format on [Customer Service]->[CDR].
==== E-Commerce ====
* Repaired the bug that the Storage Management module can’t be deleted along with uninstallation of E-Commerce module.
==== Agent Interface ====
* If the Name of customer contact information is NULL. The label name will quote the first field in [Campaign]->[Campaigns]->[Basic]->[Agent Fields]. Repaired the bug that not hide the phone number although set the “Hiding contact info.” to “Yes” when set phone1 to the first field in [Agent Fields].
* Repaired the bug that accounts can’t be listed after selected account group by administrator on [Message]->[Notices]->[Add] page of agent work interface.
* On [Dialer]->[Dialer Noanswer Cause] page，repaired the bug that can’t find the campaigns under current team when “Purview” is “Team” on [User]->[Roles]->[Privileges Setting]->[Dialer]->[Dialer Noanswer Cause].
* Repaired the display bug that when using the IE(version 8 9 10) browser，it always displayed “NAN” on status label.
* Modify the automatic dialing countdown always start from 60 seconds after every pause.
==== Background Program ====
* Repaired the memory overflow problem of http push module.
* Fixed the bug that timing file task can’t be synthesised in time.
* Repaired the bug that missing of Customer Service when we initial the demo of asterCC system.