why i cant see booth history when can see the calling call?

some customers find that they can see live booth calls(screen 1) but when call is done, nothing appears in the booth box(screen 2).

live call in booth window

nothing in booth box

this happens coz the admin set sip account in “clid” when it should be “caller id” check table “mycdr” you will find that the “src” filed would be a number which doesnt match with “channel” field to fix this, just go to “clid” in asterbilling and change the clid to be the number in src field


  • Babak says:

    Thank you , But when i change my Caller ID (Clid) in asterbilling to my src, ( i use the gui)
    i cannot call anymore ? it come back with calling me ?

    forexampel: i use x-lite software and when i change my Clid to just a random nummber i can make calles but i have this problem “i cant see booth history …

    And when i change my Clid to my src then i can see the history but i cannot call anymore when i call someone it comes back with a call to me ,say’s incoming call from XXXXXXX (my src nummber)

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